The Big Biscuit has built a loyal following across the Midwest on the strength of a simple promise: impossibly generous portions of classic American breakfast, served with genuine hometown hospitality. After 25 years and 29 locations across Kansas, Missouri, Oklahoma, and Arkansas, that reputation precedes them. Whether it lives up to the hype — at least on a packed Saturday morning in Broken Arrow — is a little more complicated.
About The Big Biscuit
Founded in 2000 in Independence, Missouri as a single location, The Big Biscuit began franchising in 2020 and has since grown to 29 locations across Kansas, Missouri, Oklahoma, and Arkansas.
The concept itself is straightforward: breakfast and lunch only, open from 6:30 a.m. to 2:30 p.m. daily. The menu leans into American classics — biscuits and gravy, benedicts, plate-sized buttermilk pancakes, omelets, and French toast. No dinner service, no late nights. Just morning food done well, in a family-friendly environment.
My Visit
I arrived at the Broken Arrow location at 8:30 on a Saturday morning, which, unsurprisingly, is prime time for a breakfast-only restaurant. The place was packed wall to wall. That part was expected.
What stood out, though, was that there was clearly no shortage of staff. Employees were moving constantly — through the dining room, between tables, in and out of the kitchen. At first glance, it looked like a well-oiled machine. First glances can be deceiving.
The Service
The honest truth: the service was rough. We waited 20 minutes for a single water refill. After we finished eating, another 20 minutes passed before anyone came to bring the check. The staff was visibly aware of the situation — they apologized repeatedly throughout the meal — but awareness and improvement aren’t the same thing, and the apologies didn’t translate into faster service.
Now, the context matters here. My friend, who has been to The Big Biscuit several times and suggested it specifically because he loves it, seemed genuinely surprised by the experience. That tells me something. When a regular is caught off guard, it’s more likely you stumbled into an off day than a systemic problem. Maybe there were new hires in the rotation. Maybe someone called out and a reshuffling left the floor less organized than it appeared. Saturday at 8:30 is a stress test for any restaurant, and sometimes the gears just don’t mesh the way they’re supposed to.
For what it’s worth, I wasn’t in a hurry. I was catching up with a friend I hadn’t seen in nearly a year, and an extra 20 minutes over coffee isn’t the end of the world when the company is good. But if you’re heading in on a Saturday morning with a schedule to keep, build in some buffer time.
The Food
Here’s where The Big Biscuit earns its reputation back, and then some.
The eggs were light and fluffy, though lightly seasoned — but that’s standard practice at breakfast diners, where most guests prefer to salt to taste at the table. The sausage was unremarkable but competent. Fine is a fair word.
The cinnamon roll pancakes, however, were another category entirely. Two plate-sized buttermilk pancakes with housemade cinnamon filling swirled throughout, finished with a drizzle of creamy vanilla icing — and “plate-sized” is not marketing copy. These things are literally the size of a full dinner plate, and there are two of them.
Looking at the stack, your brain does the math and arrives somewhere around 4,000 calories. The menu says 1,014, and after eating them, you believe it — not because of any lack of flavor, but because they are so remarkably light and airy that they barely feel like you’re eating anything at all. The cinnamon filling was genuinely good, and the vanilla icing meant you barely needed syrup. They were sweet and delicious entirely on their own terms.
The portion size was so generous that I took a significant amount home — and divided the leftovers three ways for dinner that evening between my wife, my son, and myself. That is not a normal thing that happens after a single breakfast order.
My son had the French toast sticks with a side of fruit, which he loved. I had a few bites as well and they were genuinely excellent — crisp on the outside, soft inside, the kind of thing that disappears fast whether you’re one or thirty-one.
My friend ordered an omelet — his usual move, since he prefers savory over sweet — and cleaned his plate. He’s been back multiple times and keeps suggesting the place, which says more about the overall food quality than anything else I could write.
The Price
One thing worth knowing going in: The Big Biscuit is not cheap. Two adult breakfasts and one kids’ meal, with nothing but water to drink — no juice, no specialty beverages, no upgrades — came to roughly $65 after tip. That’s a real number, and if you’re feeding a larger family, it adds up fast.
Whether that feels like value depends largely on whether you order something like the cinnamon roll pancakes, which fed me twice. If you go in understanding that the portions are genuinely massive and plan accordingly, the math gets better. If you order light, you may feel the price more sharply.
Final Verdict
The Big Biscuit in Broken Arrow is a place with genuinely excellent food that had a rough service day when I visited. Those two things can both be true. The cinnamon roll pancakes alone are worth a visit — they’re among the best pancakes I’ve eaten anywhere, and the portion size borders on absurd in the best possible way. The service issues were hard to ignore, but they also felt out of character for a brand with a loyal local following and a friend who keeps going back.
I’ll return. If the service is better next time — and I suspect it will be — there’s a lot to love here.
